Voxa Cares

At VoxaCares, we respect your privacy and are committed to protecting your personal and medical information. This Privacy Policy explains how we collect, use, share, and safeguard information when you visit our website, contact us, or book an appointment with our speech, hearing, balance, and rehabilitation services.

1. Information We Collect

We may collect information that helps us provide care and support, including:

Name, email address, phone number, and location
Appointment details and consultation reasons
Health-related information you voluntarily share with us
Technical information such as IP address, browser type, device details, and usage patterns

2. How We Use Your Information

We use your information to:

Schedule and manage appointments
Respond to your enquiries and support requests
Send booking confirmations, reminders, and updates
Coordinate with our doctors and care team
Improve the quality of our services and website experience
Comply with legal and regulatory requirements

3. Medical Information

Any health information you share with VoxaCares is used only to provide or improve your care experience. We take reasonable steps to ensure such information is accessed only by authorized staff or healthcare professionals involved in your care.

4. Sharing of Information

We do not sell or rent your personal information. We may share it only with trusted service providers that help us run our website, communicate with you, or process appointments, and when required by law or for the protection of our users.

5. Data Security

We use appropriate technical and organizational measures to protect your information. However, no online service is completely risk-free, and we encourage you to use strong passwords and keep your account information secure.

6. Your Rights

Depending on applicable law, you may be able to request access to, correction of, or deletion of your personal information. You may also contact us if you would like more information about how we handle your data.

7. Cookies and Website Usage

Our website may use cookies and similar tools to improve performance, remember preferences, and understand how visitors use our site. You can adjust browser settings to manage cookies, though some features may not work as intended.

8. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:

Privacy Policy for VoxaCares